15 January 2024
Day 20 of jeep hostage. To be fair to Hollywood Chrysler Jeep, it’s only 14 working days. I called again this morning and after the second call, I got Sergio who was nice and courteous. After I explained how no one would tell me anything or call me back, he apologized and transferred me to the shop foreman. It went to voicemail. I left a message. I then went to the jeep site and hunted and hunted until I found a “Contact Us” option and called the national jeep organization. I’m now on hold while they try to contact the dealership. Good luck with that.
When I got up this morning I was a little concerned. It seemed my sore throat was coming back and my nose was running again. My gait was a little off. However, as I got to moving around, I felt better.
I did my insulin injection (day 3) around 8:30 am and had breakfast. I seem to be staying up later and getting up later.
I then managed to walk my walk on Riverland for 1.4 miles – a new record for me since I quit walking months ago. I still clomp like a horse but at least I’m outside and in the semi-fresh air of Fort Lauderdale.
Dr. Dunhill, my GP, responded on MyChart and his nurse followed up with a telephone call about my MRI results. I’m to keep both appointments: the physical therapist and the pain management specialist. That should be a lot of visits over the next few months. It’s not like I have anything else to do.
The national jeep help desk came off telephone hold and told me the shop foreman was on the line. The story now is that the headlight they ordered as a replacement was the wrong one and the new one would not come in until the 18th. They offered me a rental today – a little late wouldn’t you say? I asked about the headrest (under warranty) and the check engine light (sensor under warranty) and the software update (recall). She confirmed all were correct. She suggested the jeep would be ready on the 19th (depending on how late the delivery was on the 18th) and I would only be charged for the headlight. Hope doesn’t spring eternal – it crashes on the rocks below the cliff. For some reason, I don’t believe her.
Danielle, Dr. Velez’ nurse, called me back and said we’d just add the Herceptin treatment I missed due to Covid to the end of all the treatments. She also said that the hydration therapy I was getting was mostly for the Taxol treatments and I probably wouldn’t need them for Herceptin. In any case, I’m getting hydration during the Herceptin treatment. I can always ask for hydration if I feel like I need it but to be honest, I don’t think I do and that frees up one day a week I don’t have to go to Holy Cross. Now that I’m going to physical therapy and pain management, I certainly filled that hydration hole in my calendar.
I really hate that I had to call the national jeep organization. I don’t like to cause people problems and will do almost anything to keep from having a confrontation. However, I felt Hollywood Chrysler Jeep left me no options. All they had to do was communicate with me a little better.
Stay tuned for day 21 of the hostage crisis!